Tense Pendant Light
Tense Pendant Light Ideal for smaller spaces or mounted in poetic formations along with the other sizes. Like the other Tense pendants, the lamp consists of a light shade made of the material Tyvek, which is both durable and soft – whilst being 100% recyclable. The flexibility of this paper-like diffuser allows its slim frame to accentuate the cloud-like qualities of the lamp. Finished with a slimline LED light source, all components fit into a slim box for ease of transport.
The difference between white light and warm light
If you have any questions about our products, please contact us and we will get back to you within 24 hours.
Product Size
Size: Dia 50cm x H 15cm / ∅ 19.7″ x H 5.9″
Size: Dia 60cm x H 15cm / ∅ 23.6″ x H 5.9″
Size: Dia 80cm x H 15cm / ∅ 31.4″ x H 5.9″
Size: Dia 100cm x H 15cm / ∅ 39.4″ x H 5.9″
Details
Material: Metal, Silk
Light source: Integrated LED
Kelvin range: Warm Light (3000K), Neutral Light (4500K), Cool Light (6000K).
Power: ~10W
Voltage: AC 110-240V
Mounting: Ceiling
Environment: Indoor
Weight: 2kg / 4.4lbs
Battery: No
Driver Required: Yes
Finishes: White
Process: Silk coating over a steel wire-frame with
Control method: push button switch (not dimmable)
We provide 150cm / 59″ cables, which can be extended as needed.
About Transportation
1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?
We offer free shipping to most countries such as Italy.
Delivery time = Process time ( order preparation )+ Shipping time.
Free Shipping:
• Cost: Free
• Process Time: 1-2 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks | To most countries such as Italy |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.
For a faster shipping, please contact us at [email protected]
>>Please see our Shipping Policy for more details.
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.
About Returns and Refunds
1. How do I cancel an order?
You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
2. What if I receive a damaged item?
Products received with broken glass, dented shades or frames are not considered defective and cannot be returned. In this case, we will replace the glass or shades at no additional charge.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.
3. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.
About Product
1. Can the lamp dimmable?
If the lamp uses bulb such as E27, E14, G9 and so on, you can choose a dimmable bulb, so that the lamp will be dimmable with your dimmable system. But if you don't have a dimmable system at home, please enquire us and we will customize the lamp for you.For the lamp with LED-chip, you are not able to change the light source inside, and mostly, we will offer warm light, cool light and dimmable version. If there is no dimmable version at the product page, please enquire us. We can make all lamps dimmable. If you have this need, don't hesitate to enquire us.
2. Can I have a longer cable?
We offer 150cm cable for most lamps. If you want a longer cable (within 800cm), please make a note when you place the order, we will extend the cable for free.
3. Does The Voltage Required By The Product I Purchased Match The Country Where I Am Located?
The voltage of our products will be adjusted according to your country as shown below.
110V-120V: USA, Canada, Mexico, Brazil, Japan, Cuba.
220V-240V: UK, Australia, France, Netherlands, Italy, Germany, Spain, Norway, Ireland, Greece, Portugal, New Zealand, Belgium, South Africa, Egypt, Chile, Denmark, Russia, Singapore, Sweden, Israel, Switzerland.
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